How to Buy on LuxxeStore.com



Frequently Asked Questions

1. Do you offer COD (Cash on Delivery)?

As of the moment, I am not offering COD. So you need to pay the total cost of your order including the shipping and handling fee before I ship the package to your preferred address.

2. What are the payment options available?

I accept payments via bank deposit (BPI Express and Unionbank), PayPal, and money remittance services such as LBC, Palawan Express, Western Union, MLhuillier and Cebuana.

3. How can I be sure that the products you are selling are authentic?

I am legit seller of FrontRow products. Please click here to see the copy of my FrontRow membership form.

4. How long will it take for my package to arrive?

I am shipping orders every Tuesday and Thursday. If you settle the payment on a Friday or Monday, your product will be shipped the following Tuesday. If the payment has been made on a Wednesday, it will shipped the following Thursday. Expect your product to arrive at your preferred shipping address within 2 business days from the shipment date. You will receive the LBC tracking number on the day it has been shipped.

5. How do I track my order?

Just enter the LBC tracking number given to you and click on the track button.



6. Can we just meet up at a place near me?

I only do meet ups at SM Bacoor from Monday to Friday between 2PM and 7PM.

7. How to become a member of FrontRow?

Click here to read the step-by-step guide on how to join FrontRow.

8. Why are you selling Luxxe products below the Suggested Retail Price (SRP)?

A lot of sellers will tell you that if you see Luxxe products offered below the SRP, it is fake or expired. However, there are also sellers, and I am one of them, who choose to sell them below the SRP because that’s the fastest way to sell our products online. Besides, as a FrontRow member, we are entitled to 50% discount on all Luxxe products so earning a few hundreds pesos for each of them is not a bad thing at all.

To prove to you that I AM NOT A SCAMMER/COUNTERFEITER, please go to 'Testimonials' and 'Proof of Shipment' pages.


BEWARE OF COUNTERFEITERS!

FrontRow prohibits their distributors from selling Luxxe products on Lazada.com.ph, Shopee.ph and other online selling websites. There have been numerous complaints from customers purchasing Luxxe products from the aforementioned websites.

Fake Luxxe products may be contaminated or contain the wrong or no active ingredient at all.

Consumers must be careful in buying health and beauty products. Purchase only from authorized distributors of FrontRow products.


Contact the Seller:

Mobile #: +63 977 012 5562 (SMS / iMessage / Viber / WhatsApp)
Facebook: https://www.facebook.com/onlineluxxeshopph
Messenger: @arismoreno11
Business Hours: Monday - Friday, 10AM - 6PM (offline on Holidays)

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HOW TO BUY ON LUXXESTORE.COM